Recover your suspended or hacked social media account

Instagram • Facebook • TikTok • YouTube • X • Snapchat • LinkedIn • Discord

Locked out, disabled, restricted, or permanently banned? Our specialists manage professional account recovery cases for creators, businesses, public figures, and brands — with structured appeals, platform escalation, and complete confidentiality.

Trusted by over 10,000+ clients!

We recover accounts across every major platform:

InstagramFacebookTikTokYouTubeX (Twitter)SnapchatLinkedInDiscordMeta Business Suite
We can help you!

What We Recover

From disabled Instagram profiles to restricted Meta Business Managers — every platform has its own appeal channels, review teams, and escalation paths. We know them all.

Instagram Recovery

Disabled, suspended, or hacked Instagram accounts — including rejected appeals, identity-verification loops, and permanently banned profiles.

Facebook Recovery

Suspended or disabled Facebook profiles, lost access from hacked emails, and accounts stuck in “account integrity” review.

TikTok Recovery

Permanently banned TikTok accounts, community-guideline strikes, monetization suspensions, and Creator Fund issues.

YouTube Channel Recovery

Terminated YouTube channels, copyright and community-guideline terminations, hijacked channels, and demonetization appeals.

X (Twitter) Recovery

Suspended or locked X accounts, permanent suspensions, verification loss, and compromised login credentials.

Snapchat Recovery

Locked or compromised Snapchat accounts, permanent device bans, and lost login access with broken 2FA.

LinkedIn Recovery

Restricted LinkedIn profiles, identity-verification holds, and hacked accounts affecting your professional reputation.

Discord Recovery

Disabled Discord accounts, hijacked servers, and Trust & Safety appeals for wrongful bans.

Business Manager Recovery

Disabled Meta Business Managers cutting off pages, pixels, catalogs, and every ad account attached to them.

Facebook Page Recovery

Unpublished or removed Facebook pages, lost page admin access, and pages taken over by hackers.

Ad Account Recovery

Disabled Facebook ad accounts, “unusual activity” flags, payment restrictions, and policy-violation reinstatements.

Meta Business Suite

Full-stack Meta recovery — restoring access, permissions, and assets across Business Suite, Commerce, and WhatsApp Business.

Sound familiar?

Common Problems We Solve

If any of these look like the message on your screen right now, you’re in the right place — and time matters. The sooner a case starts, the stronger the appeal.

Instagram account disabled
Facebook account suspended
TikTok permanently banned
Account hacked & taken over
Verification badge removed
Community guideline violations
Business Manager disabled
Advertising access restricted
Shadow banned & reach loss
Identity verification stuck
Appeal rejected or ignored
Lost two-factor authentication
Compromised email or phone
Creator monetization revoked
Impersonation & fake reports
How it works

Our Recovery Process

A structured, professional case process — no guesswork, no generic appeal forms. Every case is managed step by step by a dedicated specialist.

1

Inquiry

Tell us what happened. We respond fast with an honest assessment.

2

Account Review

We audit the violation type, account history, and evidence.

3

Recovery Strategy

A tailored plan built around your platform and case type.

4

Appeal Preparation

Documentation, identity proof, and appeal drafting done right.

5

Platform Escalation

Your case is pushed through the correct review channels.

6

Recovery

Access restored. We verify everything is fully back in your control.

7

Post-Recovery Protection

Security hardening so it never happens again.

Why Viral Spike Marketing

A Recovery Team With Real Authority

We’re an established PR & marketing firm trusted by over 10,000 clients — from Fortune 500 brands to major artists. That experience is exactly what your recovery case needs.

Established Authority

A real agency with a public track record, featured client work, and years of platform experience — not an anonymous “unban service.”

Total Confidentiality

Your case, identity, and account details stay strictly private. We regularly work with public figures and verified accounts.

Fast Communication

Real humans, fast replies. You’ll always know exactly where your case stands — no black-box waiting.

Experienced Specialists

Case managers who work on suspensions, bans, and hacked-account recoveries every single day, across every major platform.

High Success Rate

Structured appeals and correct escalation dramatically outperform DIY form submissions — and we tell you honestly if a case isn’t winnable.

Professional Case Management

Every recovery is documented from intake to resolution, with a dedicated point of contact and post-recovery support.

Who we help

Built for People Whose Accounts Are Their Business

When your account is your income, your audience, and your reputation, every day offline costs you. We treat it that way.

BusinessesInfluencersMusiciansCreatorsPublic FiguresAgenciesBrandsEntrepreneursVerified AccountsContent Creators
Testimonials

Accounts Back. Businesses Saved.

Our clients describe us as a professional team that treats their account like a business asset — because it is one.

★★★★★
My Instagram with 80K followers was disabled overnight with zero explanation. Their team handled the entire appeal and had me back in my account. The communication throughout was incredible.
Amanda R.Lifestyle Creator
★★★★★
Our Business Manager got disabled mid-campaign and every ad account went down with it. They escalated properly, got it reinstated, and then locked everything down so it can’t happen again.
Marcus D.E-Commerce Founder
★★★★★
I was hacked, the email was changed, and support kept sending me in circles for weeks. These guys knew exactly which channels to push through. Professional from the first call to the last.
Jay T.Recording Artist
FAQ

Frequently Asked Questions

Everything you need to know about professional social media account recovery.

Can you recover a permanently disabled Instagram account?
In many cases, yes. “Permanently disabled” often means the automated appeal window was missed or an appeal was mishandled — not that the account is truly gone. We review why the account was disabled, prepare proper documentation, and escalate through the correct Meta review channels. Every case is assessed honestly before we take it on.
How long does social media account recovery take?
Typical cases resolve in a few days to a few weeks depending on the platform, the violation type, and how long the account has been down. Hacked-account cases often move faster than policy-violation cases. You’ll get a realistic timeline during your account review, and updates throughout.
How much does account recovery cost?
Pricing depends on the platform, the account’s situation, and the complexity of the case — a hacked personal account is very different from a disabled Business Manager with multiple ad accounts. Contact us for a free assessment and a clear quote before anything begins.
Do you need my password to recover my account?
No. Recovery work is built around appeals, identity verification, and platform escalation — not logging into your account. You stay in control of your credentials at all times, and we’ll never ask you to share verification codes.
Is your recovery service confidential?
Completely. We routinely handle cases for public figures, verified accounts, and brands where discretion is non-negotiable. Your case details are never shared, published, or used in marketing without your explicit permission.
What if my appeal was already rejected?
A rejected appeal is not the end. Most DIY appeals fail because they’re submitted through the wrong channel, missing key documentation, or worded in ways that trigger automated denials. We build a stronger, properly documented case and escalate it beyond the first-line review queue.
Can you recover a hacked Facebook account if the email and phone were changed?
Yes — this is one of the most common cases we handle. Even when a hacker has swapped the email, phone number, and password, ownership can be proven through identity verification and account-history evidence. Acting quickly improves the outcome, so start your case as soon as possible.
Can you recover a banned TikTok account?
We work on TikTok permanent bans, community-guideline strikes, and wrongful automated bans. TikTok’s appeal system is heavily automated, which is exactly why structured escalation matters. Creator accounts with monetization are handled with extra care to restore earnings features too.
What’s the difference between suspended, disabled, restricted, and banned?
Each platform uses its own language: a suspension is usually temporary, a disabled account has been deactivated by the platform, a restriction limits specific features (like ads or messaging), and a ban is typically permanent. The wording in your notification changes which appeal path applies — which is one of the first things we identify in your account review.
Can you recover a disabled Meta Business Manager?
Yes. Business Manager shutdowns are among our most requested services because they take down pages, pixels, catalogs, and ad accounts all at once. We prepare the business-verification documents Meta wants to see and escalate through business-support channels rather than generic appeal forms.
Can you remove advertising restrictions on my Facebook ad account?
In most cases, yes. “Advertising access restricted” flags often come from automated systems reacting to payment issues, policy misreads, or unusual activity. We identify the actual trigger, resolve it, and request a proper human review of the restriction.
Can a terminated YouTube channel be reinstated?
Terminated channels can be appealed, and wrongful terminations are reversed regularly — especially for copyright misunderstandings and automated flags. We prepare the appeal, gather supporting evidence, and route it through YouTube’s creator support channels.
Do you work with verified accounts and public figures?
Yes — verified accounts, celebrities, artists, and public figures are a core part of our client base as a PR firm. These cases get white-glove handling, including reputation considerations and coordination with your team or management.
What information do you need to start my case?
Usually: the account username or URL, which platform it’s on, what the notification or error says, roughly when it happened, and any appeal steps you’ve already tried. From there we’ll tell you exactly what else your specific case needs.
I lost access to my two-factor authentication. Can you still help?
Yes. Lost 2FA — a dead phone number, a deleted authenticator app, or a hacker swapping 2FA to their device — is a very common lockout cause. Ownership can still be proven through the platforms’ identity-verification processes, which we manage for you.
Can you fix a shadow ban?
We diagnose reach collapses to determine whether it’s a genuine visibility restriction, a content-quality flag, or an engagement issue. If your account is restricted, we address the underlying flag; if it’s strategic, our marketing team can rebuild your reach the right way.
What is your success rate?
Very high for the cases we accept — because we’re honest at intake. If a case isn’t realistically winnable (for example, serious repeat violations), we’ll tell you upfront instead of taking your money. That honesty is why clients trust us with their most valuable accounts.
What happens if my account can’t be recovered?
You’ll know where the case stands at every step, and if a recovery isn’t possible we explain exactly why. As a full-service marketing firm, we can also help you rebuild — new account strategy, audience migration, and protection so the new presence is never this vulnerable.
How do I protect my account after it’s recovered?
Every recovery ends with post-recovery protection: hardened two-factor authentication, removal of suspicious sessions and third-party apps, secured email and phone recovery options, and best practices tailored to how you or your team use the account.
Do you work with agencies managing client accounts?
Yes. We support agencies whose client pages, ad accounts, or Business Managers have gone down — including multi-asset recoveries and ongoing protection retainers so client work is never interrupted again.
Is it safe to use a social media recovery service?
It’s safe when the company is real and the methods are legitimate. Avoid anonymous “unban guys” on Telegram who ask for passwords or promise instant results. Viral Spike Marketing is an established U.S. agency — you can see our portfolio and who we are before you ever share a detail.
Why not just keep appealing on my own?
You can — the platforms’ official help centers (like the Instagram Help Center or Facebook Help Center) are the right starting point for simple cases. But repeated failed appeals can actually hurt your case. If your first attempts failed, professional case preparation is usually the difference-maker.

Every day offline costs you.
Let’s get your account back.

Free, confidential case assessment. Tell us what happened, and a recovery specialist will respond with an honest evaluation — usually within hours.

Trusted by over 10,000+ clients · Confidential · No password ever required